Blog

Olmec August maintenance

Olmec will be offline this evening while we perform some maintenance on it. This will mainly affect the FTP server which will be offline all evening but other services will be affected also.

West Park data centre

During the next week we will be migrating a lot of our servers over from our current Burchett Place data centre to our new West Park data centre.

This will involve some downtime over the next few days and the weekend. In the case of our important services this should only be a few days though Aztec, Nazca and Maya may be down for a few days.

Our forward facing web and email servers are not located at either facility and so will be unaffected.

Inca maintenance planned for today

We are planning to do some maintenance work later on today on Inca. This is purely software based and will be to upgrade the security systems currently in place on the box.

The maintenance window should not last more than 30 minutes if everything runs reasonably smoothly. During this time most services currently running on Inca will be unavailable.

All servers now back online

The maintenance window has been completed and all servers are now back online.

Delayed maintenance is today

We didn't get a chance to carry out our maintenance window over the weekend so it will happen today starting at approximately 11:30 GMT.

This will not include all of the software upgrades we had previously planned but will include some and therefore the window could last anything from 30 minutes to an hour.

It will affect Inca, Zapotec, Nazca, Olmec and possibly Aztec.

Aztec is back online

Aztec is back online and fully functional once again.

Just another reminder if you didn't see the initial post about this maintenance window, there will be a second one next Sunday which could be up to an hour as we run some software updates on Olmec as well as bringing Nazca back online and restoring UPS power to Aztec.

Quick update on maintenance

Olmec was brought back online just before 18:00 GMT as expected.

Aztec is suffering some technical issues and so has not yet been brought back online. We hope to have it back online within the next 30 minutes and will post an update then.

Second notice of downtime

Just a quick reminder about downtime today when we take some of the servers offline for maintenance as per the notice on Thursday.

Olmec and Aztec will be going offline at approximately 17:45 GMT. The outage should last around 15 minutes if there are no problems.

Additionally Nazca will be going offline at approximately 17:30 GMT and will be offline for a week as we need an on-site server at an event.

Scheduled server downtime this Sunday

This is an early notice that there will be some scheduled downtime for Olmec, Nazca and Aztec this Sunday morning. We need to alter the power network and so will have to disconnect some of the servers in order to do this.

We'll post an update shortly before we take it offline. The outage window should only be about 15 minutes, possibly even faster if there are no issues but then there often are in these situations.

Futher more there will be another outage approximately a week later in order to carry out further maintenance to the power network. We will also be using this window to carry out some software upgrades and so expect the window to last an hour.

Finally, in the time between the two maintenance windows we will be running on limited uninterruptible power systems and so while we don't expect to have any outages, if the local power does fail the servers will be taken offline quickly.

Olmec is back online

Olmec is now back online, all services should be once again up and running. As far as we can tell there was no damaged resulting from the outage.