Blog

Internal email problems

We are currently experiancing some issues with our internal email systems. This problem started last weekend and should be resolved some time this week.

This has resulted in us having to process many mailboxes manually which is taking some time and has as a result increased the time it is taking us to get through all the emails sent to us.

Therefore if you are waiting on a response currently please be aware that we are working on processing all the emails sent to us but it will take a little longer than usual.

Server expansion plans

Sometime within the next few weeks we are planning to expand our existing web servers so that the load can be better spread and to reduce downtime on our sites.

The move itself will affect a number of the sites in our network, including this one, however it should result in little if any downtime.

More information will be posted when plans have been finalised.

MySQL server outage

Our primary MySQL server failed in the early hours of the morning. It has now been repaired and the databases are back online.

New alerting system a success

Our new alerting system to alert us immediately of web server downtime was sucessfully put into action today.

While our main web server was being upgraded the system successfully detected the downtime and alerted our staff.

Possible outages on 13 February

Anyone who uses services on Inca server should be aware that there will be a maintenance window on Tuesday 13 February 2007 between 07:00 and 09:00.

Some service distruption may occur.

Our web servers and email servers will be unaffected.

Spring cleaning

We're doing a bit of sping cleaning to our network at the moment. We've already taken out about a dozen sites from the list as well as taking them offline.

Don't worry though - none of the sites we are dropping are ones you would ever want to visit. We're just clearing out the ones nobody uses.

Worfolk Design

Worfolk Design has just launched giving a homepage to our design team. It also has a downloadable WordPress theme and we hope to add more in the future.

New alerts system implemented

We have now implemented a new alerts system that will let out team now as soon as we detect that our central server has gone offline so that they can get to work on solving the issue.

Hopefully this should dramatically reduce the amount of downtime on the sever.

Minor server outage

Our server was down between 8:17 and 8:27 this morning. Luckily we managed to catch the problem almost immediately and restore it within 10 minutes.

True Suburbia server move complete

We moved with some minor problems on Wednesday so by now the changes should have propogated accross the internet and everything appears to be working fine.

If you are still experiancing problems please contact us (obviously not via an @truesuburbia.com mailbox).