Maintenance Archives

Inca upgrades progress update

We're finishing this maintenance window as we need some of the services back online. As usual there are a few complications though (would we really have it any other way with computers :p).

We're half way through getting everything set up. At the moment we have brought all the services up so all the communication services are back. The only thing we are missing is the data store due to the hard drive replacement (as I write the new one is formatting).

If all goes well we shouldn't actually require any more downtime as everything we need to do now can be done while the server is live. Watch this space for more updates.

Upgrades to Inca

Inca will be offline for the next hour as we carry out some maintenance. As well as bringing everything up to date on the system we are doing some hardware maintenance so there may be more downtime to come if things don't all go to plan.

We're increasing the network connectively by adding another network port and replacing one of the hard drives so it's no easy task. Once it is back online it will take us some time to restore the data. If everything goes to plan it will all be back by tomorrow morning. If not, we'll let you know :p.

Scheduled maintenance

Inca and Olmec will both be down for a short period this evening as maintenence work is carried out on them to bring them up to date. It should be finished by 21:00 GMT at the latest.

November overhaul update

Basically, everything that could go wrong, has gone wrong. We've had like the world's most unlucky day.

We've completed most of the software updates but the hardware installation has been delayed. We should be doing some of it later today and the rest at a later date.

November overhaul

We're about to undertake quite a bit of work at our Burchett Place datacenter which will affect quite a few of the servers. Full details are below.

Firstly we are upgrading the backup power supply systems of Zapotec, Aztec, Olmec and Nazca which will take them all offline for a brief period of time. Secondly we are installing new management systems on Inca and Zapotec which will then take them offline.

Finally we are installing some new hardware in Inca which will take it offline for a little longer period of time. We will also be installing some software updates while we are having some downtime to make sure that everything is up to date.

This maintenance will begin at approximately 14:30 GMT today.

Aztec is back online

I said I would post when Aztec came back online. And then forgot.

Sorry :D. Aztec was brought back online a few hours ago and is up and running as normal. We managed to carry out the maintenance without having to take Nazca offline at all so all is well there too.

Aztec downtime

Due to some hardware problems with a different server we are having to take Aztec offline for the indefinite future (on the same day we finally got it online and everything).

It might not take that long but I would imagine that it will be down for a good couple of hours and could well be down for a few days.

Nazca may go offline for short periods of time again while we are moving things around although if all goes well we will be able to keep it online.

Inca back online

We took Inca online at 14:46 this afternoon to move her to a different datacenter, as mentioned in our previous post, to the one where Maya is currently located.

The move has now been pretty much complete. We got her back online at about 17:00, maybe slightly before, but services have been going up and down as we played around with the network setup.

All services have now been restored and are available to use once again.

Inca datacenter move 2

We are once again moving Inca to a different datacenter, the one that Maya is now located at.

This will involve several hours of downtime during the afternoon today (Sunday). Only users who use the services on Inca will be affected, everthing else will be running as normal.

Inca power outage

Due to a fault discovered with the building, we are having to turn the power off for several hours starting at 13:00 BST today. During this time Inca will be offline.